Information we collect
We may collect information you provide directly, including your name, email address, telephone number, company, project details, messages, application materials, and any files you choose to submit.
When you use this website, technical information such as IP address, browser type, device information, referring page, requested pages, timestamps, and security events may be processed automatically by our hosting and security providers.
How we use information
We use personal information to respond to enquiries, schedule calls, prepare proposals, deliver and support services, process job applications, maintain website security, meet legal obligations, and operate our business.
We may also use information to improve our services and communications where this is compatible with the reason it was collected and permitted by applicable law.
Legal bases and consent
Depending on the context and applicable law, we process information with your consent, to take steps at your request before entering a contract, to perform a contract, to comply with legal obligations, or for legitimate business and security interests that do not override your rights.
Sharing and service providers
We do not sell personal information. We may share it with personnel, professional advisers, authorities where legally required, and vendors that help us operate the website and business.
These providers may include Cloudflare for delivery and security, Sanity for website content, Supabase for application infrastructure, OVHcloud for hosting, and Zoho services for email, documents, signatures, and invoicing. Each provider processes information under its own terms and applicable safeguards.
International transfers
Some providers may process information outside your state or country. Where required, we use contractual or other lawful safeguards intended to protect information transferred across borders.
Data retention
We retain personal information only for as long as reasonably necessary for the purposes described here, including project delivery, recruitment, security, record keeping, dispute resolution, and compliance with legal, tax, or accounting duties. Retention periods vary by record type and context.
Security
We use reasonable technical and organisational measures designed to protect information from unauthorised access, loss, misuse, alteration, or disclosure. No internet transmission or storage system can be guaranteed to be completely secure.
Your choices and rights
Subject to applicable law, you may ask to access, correct, update, erase, restrict, or obtain a copy of your personal information, withdraw consent, or object to certain processing. We may need to verify your identity and may retain information where the law permits or requires it.
Cookies and security technologies
Our website uses limited security technologies to deliver pages, prevent abuse, and protect forms. We do not currently deploy advertising or audience analytics cookies. See our Cookie Policy for current details and browser controls.
Children's privacy
Our website and services are intended for business users and are not directed to children. If you believe a child has provided personal information without appropriate authorisation, contact us so we can review and address it.
Changes to this policy
We may update this policy when our practices, services, or legal obligations change. The date at the top identifies the latest version. Material changes may be communicated through the website or another appropriate channel.
Contact and privacy requests
Send privacy questions, requests, or complaints to:
Xenora Solutions LLPLLPIN: ACY-0541Corporate address: Asiatic Business Center, National Highway Bypass near Technopark in Kazhakkoottam, Thiruvananthapuram, Kerala 695582[email protected]+91 92073 34533+91 92073 34233